Terms of Service

These Terms of Service (the “Terms”) constitute a legally binding agreement between AssetOSX Inc., together with its affiliates and operating entities (“AssetOSX”, “Company”, “we”, or “us”), and the individual or entity accessing or using the AssetOSX website, platform, or services (“Client”, “you”, or “your”).

By accessing the Platform, creating an account, or placing an order, you agree to be bound by these Terms.

AssetOSX provides technology infrastructure that facilitates the coordination and fulfillment of real estate content services, including but not limited to:

• Commercial and residential photography
• Videography
• Aerial and drone services
• Floorplans
• 3D tours
• Related content deliverables

AssetOSX acts as a technology and operational intermediary. Technicians who perform services are independent contractors and not employees, agents, partners, or representatives of AssetOSX.

Nothing in these Terms creates a partnership, joint venture, or agency relationship between AssetOSX and any Client.

You represent and warrant that:

• All information provided is accurate and complete.
• You have authority to bind the entity you represent.
• You will maintain the confidentiality of login credentials.
• You are solely responsible for all activities conducted under your account.

AssetOSX reserves the right to suspend or terminate accounts in its reasonable discretion.

Submission of a service request constitutes an offer to purchase services subject to availability and acceptance by AssetOSX.

AssetOSX reserves the right to:

• Reject service requests
• Modify scope for feasibility
• Reassign technicians
• Cancel services where conditions are unsafe, unlawful, or commercially impracticable

No service is confirmed until acknowledged by AssetOSX.

Client shall:

• Provide lawful access to properties
• Secure all required permissions
• Ensure property readiness
• Disclose any known hazards
• Comply with all applicable laws

AssetOSX is not liable for delays or service failures arising from inaccurate instructions, lack of access, unsafe conditions, or regulatory restrictions.

Client agrees to pay all fees displayed at the time of order.

Payments are due at the time specified on the Platform.

AssetOSX may:

• Charge payment methods on file
• Suspend services for non-payment
• Impose late fees (if applicable)
• Recover collection costs where permitted by law

Unless otherwise expressly stated, fees are non-refundable.

Cancellation terms shall be governed by the policy displayed at booking.

AssetOSX reserves the right to apply cancellation fees, including same-day cancellation charges.

Rescheduling is subject to availability and may incur additional charges.

Upon full payment, Client receives a limited, non-exclusive license to use delivered media solely for marketing the specific property identified in the order.

Unless otherwise agreed in writing:

• License is non-transferable.
• Media may not be sublicensed.
• Media may not be reused for unrelated properties.
• Media may not be altered in a manner that misrepresents the property.

AssetOSX retains rights necessary to host, process, and distribute media for service fulfillment and operational purposes.

Client agrees not to solicit, engage, or contract directly with any Technician introduced through AssetOSX for a period of twelve (12) months following last engagement involving that Technician.

This includes affiliates, subsidiaries, agents, and related entities.

Violation constitutes material breach and may result in:

• Termination of account
• Injunctive relief
• Recovery of diverted revenue
• Liquidated damages where applicable

AssetOSX does not warrant or guarantee:

• Property sale
• Lease execution
• Listing performance
• Marketing outcomes

Media services are informational in nature and provided “as is”.

THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”.

ASSETOSX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT

Some jurisdictions may not permit certain disclaimers; such exclusions apply only to the extent permitted by law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASSETOSX SHALL NOT BE LIABLE FOR:

• INDIRECT DAMAGES
• CONSEQUENTIAL DAMAGES
• LOST PROFITS
• LOST OPPORTUNITIES
• BUSINESS INTERRUPTION

ASSETOSX’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

Client agrees to indemnify and hold harmless AssetOSX from any claims arising from:

• Unauthorized access
• Tenant disputes
• Regulatory violations
• Misuse of media
• Client negligence

Disputes shall be resolved through binding arbitration.

AssetOSX may seek injunctive relief in a court of competent jurisdiction to enforce anti-circumvention or confidentiality obligations.

Class-action participation is waived.

These Terms shall be governed by the laws of the applicable AssetOSX operating entity in Canada or the United States, without regard to conflict-of-law principles.

Questions about these Terms? Contact us at legal@assetosx.com.