Overview
AssetOSX Inc. (“AssetOSX”, “we”, “us”, or “our”) is committed to protecting personal information in compliance with applicable Canadian and United States privacy laws.
This Privacy Policy describes how we collect, use, disclose, and safeguard personal information.
Scope
This Policy applies to:
- Website visitors
- Clients
- Technicians
- Authorized users
- Business partners
Information we collect
We may collect the following categories of personal information:
Identifiers. Name, email address, phone number, and company affiliation.
Financial information. Billing address and payment method details (processed via third-party providers).
Transaction data. Orders, property information, and service history.
Technical information. IP address, browser type, device identifiers, usage data, and cookies and tracking technologies.
Legal basis for processing
Where required by law, we process personal information based on:
- Contract performance
- Legitimate business interests
- Legal compliance
- Consent (where required)
Use of information
We use personal information to:
- Provide and improve services
- Process payments
- Enforce Terms
- Detect fraud
- Conduct analytics
- Respond to legal obligations
We may use aggregated or anonymized data for research and business intelligence.
Cross-border transfers
Information may be processed in Canada and the United States.
We implement contractual and technical safeguards consistent with applicable law.
Data retention
We retain personal information:
- For the duration of active accounts
- As necessary to enforce agreements
- As required by law
- For legitimate business purposes
Security measures
We implement reasonable administrative, technical, and physical safeguards.
No system guarantees absolute security.
Individual rights
Subject to applicable law, you may:
- Request access
- Request correction
- Request deletion
- Withdraw consent
- Request data portability (where applicable)
Requests may be submitted to privacy@assetosx.com.
Children’s privacy
Services are not directed to individuals under 18.
Changes to policy
We may update this Policy from time to time.
Material changes will be posted on the Platform.
Contact us
For questions about this Policy or our privacy practices, please email privacy@assetosx.com. Mail may be sent to AssetOSX, Inc., Legal Department.